Additional PI Notifications "Notify Option" for Reason Code
Add an additional field to the "Notify Option" list in PI Notifications Subscriptions for Reason Code. This enables you to have a triage / supervisor check Event Frames and assign a Reason Code prior to a PI Notification being sent. The receiver of the PI Notification can then action the email / SMS based on the Reason Code provided.
Should not resend an email / SMS if the Reason Code is changed multiple times (no spam).
Steven Snashall commented
As a process manager I want my execution team to be notified only after an event is assigned a Reason Code. This will enable my execution teams to respond to events based on the corresponding reason, which reduces time taken troubleshooting and ensures that they bring the correct equipment to resolve the issue.