How can we improve our NOC Services?

Don't critically alert on a interface failover that is still collecting data

Don't classify a UFO failover as a critical incident: “Interfaces Not Running” – This indicates that data collection is compromised which may result in irreversible data loss. But is it really Critical when the interface is in UFO setup and the secondary interface is healthy? (“Critical” can result in a phone call 24/7)

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David Casazza shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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