How can we improve our NOC Services?

Be able to see a history of NOC support case communications

NOC support cases are very similar to tech support cases. Sometimes, the communications go into great detail, and it would be nice to recall a history of these communications similar to tech support cases on the tech support website.

Since NOC support cases use the same numbering system as tech support cases, I see no harm in showing NOC support cases alongside tech support cases on the tech support website.

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Kenneth Barber shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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