NOC Services

Welcome to the Network Operation Center (NOC) Services feature suggestion box. We created this forum to hear your ideas, suggestions and feedback.

Please suggest your most important features and design change ideas on this site! Also vote for your favorite features now! We welcome your feedback.

How can we improve our NOC Services?

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  1. Predict when I have a problem before it happens

    I'd like the NOC to predict when I will have a problem, so that I have zero near misses (such as over a long weekend, I run out of disk space).

    4 votes
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  2. 3 votes
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  3. More descriptive interface name in email alerts

    I'd like to be able to annotate my interfaces in the NOC so that when I receive an alert, it is more descriptive than something like "OPCInt1". This will help me understand the data source when I receive the alerts in the middle of the night.

    3 votes
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  4. Monitor PI Vision

    I'd like to monitor the health of PI Vision.

    3 votes
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  5. Make decommissioning a node super easy

    Let me decommission a node from NOC monitoring, minimizing the time and effort (ideally zero) to complete the decommission process.

    2 votes
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  6. Monitor Event Frames Generator (EFGen)

    I'd like to monitor the health of the EFGen interface so that I can quickly remediate service issues that occur.

    2 votes
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  7. Help my staff respond to critical alerts

    I'd like a way of ensuring someone at my site responds if there is a critical issue at my site.

    2 votes
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  8. Put crosslink node into maintenance without alerting on depending nodes or services

    I'd like to be able to put a crosslink node into maintenance without putting all dependent services/nodes into alert.

    2 votes
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  9. Replace "All machines for your PI System" with ServerName if a system is a single server

    Customer does not want to see that "All machines for your PI System" 219876543 down, if system 219876543 only consists of one PI Server. Customer would like if we could refine our System alerts if PI Agent is only down for a single machine.

    1 vote
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  10. Health tags for monitoring managed PI services

    Customer would like health tags to monitor PI Agent and PI Diagnostics Services in order to monitor and record their activity.

    1 vote
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  11. Have custom email alert

    I'd like to customize the email alerts for my PI system so that alerts that appear do not show the site - as I don't want to mislead alert contacts as to where the issue exists.

    1 vote
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  12. Help tell me when I have stale data (my data isn't updating)

    I'd like help with being notified when my data is stale and help determining why it's stale.

    1 vote
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  13. 1 vote
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  14. Monitor PI Integrators

    I'd like to monitor the health of PI Integrators as part of my operational/business important infrastructure.

    1 vote
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  15. I want to let a line supervisor put a production line into maintenance using a physical switch

    I'd like to be able to define a "line" related services that are monitored in the NOC, and then permit that line to be put into maintenance using a physical button or switch (something that is proximate to the line, and does not require computer interaction).

    1 vote
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  16. Help me justify the NOC

    I'd like to be able to show my management an estimate of how much value the NOC delivers in dollars or FTE saved, so I can justify NOC coverage when renewing NOC services.

    1 vote
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  17. 0 votes
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  18. FIPS Compliant

    I'd like the infrastructure that supports NOC services to be FIPS compliant.

    0 votes
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NOC Services

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