NOC Services
Welcome to the Network Operation Center (NOC) Services feedback page!
We created this forum to hear your ideas, feature suggestions and feedback. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas.
Please note that your ideas and comments posted here are visible to all other users.
- For bugs, please open a case with OSIsoft Tech Support through myOSIsoft Customer Portal (https://my.osisoft.com) instead of sharing them on this site.
- For documentation feedback and bugs, please report to documentation@osisoft.com instead of sharing them on this site.
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Replace "All machines for your PI System" with ServerName if a system is a single server
Customer does not want to see that "All machines for your PI System" 219876543 down, if system 219876543 only consists of one PI Server. Customer would like if we could refine our System alerts if PI Agent is only down for a single machine.
1 vote -
Health tags for monitoring managed PI services
Customer would like health tags to monitor PI Agent and PI Diagnostics Services in order to monitor and record their activity.
1 vote -
Have custom email alert
I'd like to customize the email alerts for my PI system so that alerts that appear do not show the site - as I don't want to mislead alert contacts as to where the issue exists.
1 vote -
Help tell me when I have stale data (my data isn't updating)
I'd like help with being notified when my data is stale and help determining why it's stale.
1 vote -
1 vote
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I want to let a line supervisor put a production line into maintenance using a physical switch
I'd like to be able to define a "line" related services that are monitored in the NOC, and then permit that line to be put into maintenance using a physical button or switch (something that is proximate to the line, and does not require computer interaction).
1 vote -
Help me justify the NOC
I'd like to be able to show my management an estimate of how much value the NOC delivers in dollars or FTE saved, so I can justify NOC coverage when renewing NOC services.
1 vote -
Write a description for the PI Diagnostics Service and the PI Diagnostics UI Service
When you open the Services program (services.msc), the PI Diagnostics Service and the PI Diagnostics UI Service both do not have a description. Please provide one.
1 vote -
0 votes
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FIPS Compliant
I'd like the infrastructure that supports NOC services to be FIPS compliant.
0 votes
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