The only obviously free course is PI System Basics because this is advertised on the home page of OSIsoft Learning. However, OSIsoft has much more free content that can help users get a broad overview of PI and earn certificates in the process.

This free content is especially useful if the designated PI person at an organization is not yet familiar with PI. Whether they will be an administrator or power user, they will need to have a basic understanding of all roles and of how to engage others with PI.

On the All Content page, please add a filter for free content. Currently, the free content is:

• PI System Basics (https://learning.osisoft.com/pi-system-basics)

• Introduction to Developing with the PI System
https://learning.osisoft.com/introduction-to-developing-with-the-pi-system

• All courses in the Project Manager learning path
https://learning.osisoft.com/page/project-manager-path

• [日本語/Japanese] PI DataLinkを使用した基本的なレポートの作成
https://learning.osisoft.com/japanese-pi-datalink

• Video Links for Blocked/Offline YouTube Access
https://learning.osisoft.com/video-links-for-blocked-youtube-access

• Asset Based (AF) Example Kits (https://learning.osisoft.com/asset-based-af-example-kits)

• OSIsoft Learning Guide (accessible from "Want a guided tour? Click Here" on the OSIsoft Learning home page) (https://learning.osisoft.com/osisoft-learning-guide/)

I included links above to help supporters of this suggestion while this suggestion is not yet implemented.

On OSIsoft Learning, when you click on your picture in the top right corner and click on "My Profile", you can click on the "Add to profile" button of any completed course to add that course to your LinkedIn profile.

One effect of this button is that the Issuing Organization is automatically filled in to be "OSIsoft Learning". I feel that this should be changed to "OSIsoft", partly because "OSIsoft Learning" is not a separate organization. More importantly, "OSIsoft Learning" will not show OSIsoft's logo beside the certification on your LinkedIn profile, whereas "OSIsoft" will show OSIsoft's logo. The logo is important for building quick trust before a person reads the certification, and it makes it easier to scan a list of certifications for those that are from OSIsoft.

If OSIsoft Learning is indeed an organization distinct from OSIsoft, then OSIsoft Learning should be added as an organization on LinkedIn so that OSIsoft's logo will appear when the Issuing Organization is OSIsoft Learning.

If this suggestion is implemented, the page linked below will need to be revised:
https://learning.osisoft.com/osisoft-learning-guide/547681

On the All Content page (https://learning.osisoft.com/page/all-content), the Location / Time Zone filter group currently lists 17 cities sorted in alphabetical order of city name. This is difficult to navigate and is akin to sorting numbers starting from their last digit.

Consider turning this filter group into a hierarchy where you have country on the top level and cities within each country. Ideally, the countries would be expandable to show the city, much like how each filter group is expandable/collapsible. Also, ideally, the countries would also behave like a filter item, allowing all cities within a country to be filtered by clicking on the country.

If a hierarchy is not feasible, consider listing the locations in the format "country, city" rather than "city, country". Even though "country, city" defies convention, it will allow the cities in the same country to be grouped together when the locations are sorted alphabetically and their country names will be visually aligned, making it easier to visually scan the locations.

The items currently listed in the Content Type filter group on the All Content page (https://learning.osisoft.com/page/all-content) are:
• Self paced
• Instructor led
• Virtual instructor led

Please change these to:
• Self-paced
• Instructor-led (virtual)
• Instructor-led (in-person)

Reasoning behind the proposed change:
• The added hyphens make the items more grammatically correct.
• By beginning with "Instructor-led", the last 2 items align better visually with each other and makes it much more obvious at a glance that both are instructor-led.
• I moved "Instructor-led (virtual)" to be between the other 2 because it "bridges" the other 2, since it is online like self-paced courses but instructor-led like the in-person courses.
• Most importantly, this will eliminate the confusing "Instructor led" item, which was never clear if it means "in-person instructor-led" or "any instructor-led".

There are only 6 distinct instructor-led courses, but there are 69 variations of these. There are few enough distinct instructor-led courses for it to be practical for them to have their own filter group on the All Content page (https://learning.osisoft.com/page/all-content). Some users will always prefer instructor-led courses over self-paced ones, so this should help those users more easily see what is available to them.

If you are thinking "Why would we add such a filter group for only the instructor-led courses?", I have 3 answers:

• If all courses (instructor-led + self-paced) courses were to be listed in a filter group, that group would be 39 items long, which is a bit much.

• Keep in mind that the "Location / Time Zone" filter group is also dedicated to only instructor-led courses and has many more items than the filter group that I am proposing.

• The learning paths put extra attention on the self-paced courses. An "Instructor-Led Course" filter group would balance out this attention.

The links for Guide, Basic, and FAQ in the footer and for FAQ and Sign Out in the avatar menu of the OSIsoft Learning website are currently relative. This decision assumes that the footer and the avatar menu will only ever appear in the domain learning.osisoft.com, which is unfortunately not true. If you log in, click on your picture in the top right corner to bring up the avatar menu, and click on My Profile, you will be brought to the domain accounts.skilljar.com, which still has the footer and the avatar menu, and all of the links that I mentioned except for Sign Out will fail.

To solve this problem, please use absolute links instead.

The All Content page (https://learning.osisoft.com/page/all-content) does not show all courses by default. Some of these courses are hidden because they are retired, and the retired courses do not allow users to register for them. However, most of the hidden courses are not retired and do allow users to register for them. Almost all hidden courses can still be found using the search bar.

If these courses are hidden for a reason, then this reason should be stated on the course page. If these courses are not meant to be taken by customers (maybe the courses aren't finished?), then customers should not be allowed to register for them.

However, if these courses are ready and intended for customers to take, then the "search-only" flag should be removed from these courses so that they will appear on the All Content page and be able to be easily found by customers.

It is a strange case where if these courses were not meant for customer eyes, then OSIsoft did a bad job at hiding them, but if they were meant for customers to take, then OSIsoft did a bad job at making them discoverable.

Please unhide any hidden courses that are ready for customers to take and disable registration for a course for any users that were not intended to take that course. I will list the hidden courses in the comments since the list may change over time.

Some courses have the same content but in a different language, and each instructor-led course contains the content of ≥1 self-paced course. However, it is not clear exactly which courses are equivalent to each other.

Documentation of this can let a customer know which self-paced courses they should not take if they have already taken the equivalent instructor-led courses. If a customer has already taken a few self-paced courses, this documentation can help them decide if they would like to continue taking self-paced courses or opt for an instructor-led course instead. Lastly, this documentation will reveal the self-paced courses that do not have an instructor-led equivalent.

Please document the equivalence between courses.

OSIsoft has customers around the world. When a price is listed in an ambiguous currency, such as $, a customer might mistakenly assume that the currency is that of their country, especially if they are logged in when viewing the price. For example, a Canadian might assume that $ = CAD, when OSIsoft might intend $ = USD. There's a big difference.

To avoid confusion, please use unambiguous currencies throughout OSIsoft Learning.

Update: Canadian dollars now appear as "CA$", but US dollars still appear as "$", which can still confuse a Canadian, especially for self-paced courses, whose prices never use "CA$". Nobody outside of the US is going to assume, by default, that $ = USD.

All of the courses that I have taken on OSIsoft Learning have been in English with the exception of "[日本語/Japanese] PI DataLinkを使用した基本的なレポートの作成", which is in Japanese.

On OSIsoft Learning, I log in, click on my picture in the top right corner, and go to My Profile. In the table, I see an "Hours" column, which is populated by the English courses, and a "時間" (Hours) column, which is populated by the Japanese course. There should not be separate Hours columns for each language. They should use the same "Hours" column, and the "Hours" title should be translated based on the selected language for the OSIsoft Learning website.

Currently, every column except for "Hours" and "時間" will translate to the selected language. These 2 columns never translate. Also, I haven't taken any courses in languages other than English and Japanese, so I do not know whether or not "Hours" columns in other languages appear.

Please fix this.

This should help reinforce to users that while OSIsoft still provides support for these products, features, and courses, they are not recommended.

The deprecated products, features, and courses in the "Video Links for Blocked/Offline YouTube Access" are:
• PI Performance Equations (PE)
• PI ProcessBook
• PI ACE
• PI WebParts
• Programming in PI Web API
• Configuring a Simple PI System (only the English version is deprecated, at least for now)
• Visualizing PI System Data with PI Vision (only the English version is deprecated, at least for now)

Link to the "Video Links for Blocked/Offline YouTube Access":
https://learning.osisoft.com/video-links-for-blocked-youtube-access