OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information.

OCSP stapling will make the website load faster and protect the users' privacy from the certificate authority. Please add support for it, especially since the Customer Portal can be a bit slow at times. Every little speed boost helps.

The link below can be used to check if OCSP stapling has been enabled (among other things):
https://www.ssllabs.com/ssltest/analyze.html?d=customers.osisoft.com

See the link below, which also scores the website with an A. This change should bring the score up to A+.
https://securityheaders.com/?q=https%3A%2F%2Fwebsupport.osisoft.com%2F

Unable to copy Attribute Templates in bulk in Event Frame Templates

On the Customer Portal, under "Quick Links", the link for "Partner Marketplace" is currently https://www.osisoft.com/partners/marketplace/, which is broken. Please change this to the current link, which is:
https://resources.osisoft.com/marketplace/?tab=All

Always i get this message "You do not have access to this page.

" when I'm trying to login to Customer Portal or myOSIsoft.

The front page of the User Feedback homepage only shows the last three most recently updated ideas. Quite often more than three changes are made at once. Those are invisible (unless you get a notification because you voted for an idea or similar).

There's space for more than three ideas. In fact, it would be nice to have a page that lists all updates.

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be entered into a user group in the customer domain, and that would mirror OSIsoft customer portal access.

I would like to have an Admin for a different site be added as a download user to my site currently it is not possible to have multiple profiles for different sites.

After typing a URL into a post in a Tech Support case, a link is automatically added to the post. This link remains even after the URL is deleted from the post.

As a Customer Portal user, I would like a warning that an automatic link will be added to my post.

As a Customer Portal user, I would like to be able to modify my posts on Tech Support cases so that I can easily add information to an existing post or remove information that was included by mistake (for example, sensitive machine information).

Bring back the online Hardware Sizing Tool (HWST) that was popular with customers and OSIsoft employees. Although a downloadable spreadsheet is available here: https://customers.osisoft.com/s/productcontent?id=a7R1I000000Xz7KUAS the online version was more accessible and easier to use.

At the moment there's no possibility to modify a service requested by the customer from the portal like updating the description or request cancelling. The whole management has to be done via email instead of directly in the portal. On the other hand, a chatter is missing to work in a collaborative way between CSM and customer.

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.

Customer often comes across truncated fields with no way to read the entire field which sometimes has a version on the hidden end. Wondering if fields could be resizable or resize window width.

Customer would like new items in his / her "feed" to be delivered to his / her email (maybe daily?) or via an RSS feed.

Currently, to see what the current version of a product is, you have to try to download it. It would be nice to see a list of all the current versions of software in a more convenient fashion.

Customer has many sites (over 60). The dropdown is not intuitive as the legal name is not constant (and not editable), and the list is sorted by alphabet on the legal name. Can we provide the ability to be able to sort sites alphabetically by site name instead of by legal affiliate name in the customer portal? (and other sorts would be nice to have as well)

Many of our systems integrator partners serve large portfolios of customers. If an engineer from a system integrator company wants access to their 30 customers portals, they must create 30 individual unique email addresses and manage 30 different SSO accounts. Can we utilize a different unique identifier outside of an email address?

We are giving feedback on various products and services.
Customer portal is the most frustrating one.

Voted on numerous items but I see no value because there is no progress.

Is there a place where OSIsoft can post what they are improving/improved based on the feedback here?
If there is no such thing then I see no value giving feedback.
Transparency is missing?