Customer Portal & PI Square

Welcome to Customer Portal & PI Square feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on the OSIsoft Customer Portal, Partner Portal, and PI Square Online Community. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

Please note that your ideas and comments posted here are visible to all other users.

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  1. Address the warnings given by the "Developer tools" of Microsoft Edge

    PI Square gives >99 warnings in the "Developer tools" of Microsoft Edge for the home page alone. Please check the "Developer tools" for multiple pages of PI Square and fix any issues that Microsoft Edge reports to ensure that best practices for compatibility, accessibility, security, etc. are being followed.

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enable OCSP stapling on pisquare.osisoft.com

    OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information.

    OCSP stapling will make the website load faster and protect the users' privacy from the certificate authority. Please add support for it.

    The link below can be used to check if OCSP stapling has been enabled (among other things):
    https://www.ssllabs.com/ssltest/analyze.html?d=pisquare.osisoft.com

    3 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  3. On the "Topics" page, list online courses in the same order as in the learning paths

    Currently, the online courses are listed in a seemingly random order on the "Topics" page (https://pisquare.osisoft.com/s/topiccatalog), which makes it difficult to find a particular course. Please list the courses in the same order as they appear in their learning paths on OSIsoft Learning (https://learning.osisoft.com/).

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve PI Square's Security Headers score

    Please fix the issues outlined in the link below to bring PI Square's Security Headers score from A to A+ and make PI Square even more secure.
    https://securityheaders.com/?q=pisquare.osisoft.com&followRedirects=on

    3 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  5. Delete blog posts with equivalent KB articles or that are old, unengaging beta/release announcements

    There are >1300 blog posts on PI Square, and most of these are from the early 2010s when vCampus/PI Square was much more active. About 2% of all blog posts is old beta and release announcements with little engagement and information that is now largely irrelevant. Please delete these blog posts to make it easier to find the blog posts that still matter. Please especially delete such blog posts for products that are being retired (mostly PI ProcessBook and PI ACE).

    Also, if a blog post has an equivalent KB article, then the blog post should be deleted so that…

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  6. On the home page, make the search suggestions dynamic and/or partially based on past searches

    On the home page of PI Square, regardless of which device I use, or whether or not I am logged in, or whether or not I am connected to a VPN, I always get the same suggestions. See the attached picture.

    Please fix the search bar on PI Square's home page. It should behave more like the search bar on the page that appears after performing a search in the sense that its suggestions seem to be personalized. When I am logged out, I get the same suggestions in the search page search bar on different devices with different public…

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make italicized text more easily distinguishable from regular text

    The attached picture compares regular text to italicized text. You can barely tell the difference even when you zoom in closely. Please make the italic formatting more pronounced so that it is easier to distinguish between regular text and italicized text.

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add "Draft" as an option to the "Audience" dropdown menu of blog posts

    The old PI Square allowed users to save draft versions of blog posts, which were not visible to anyone other than the author. This allowed users to save changes to their blog post without publishing it.

    In the current PI Square, you must take great measures to hide your blog post until it is ready. My current strategy is:
    1. Write the text portion in Notepad++.
    2. Paste the text portion into a blog post set to be published far in the past (so that it will appear last in the list of blog posts) and with the audience set…

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  9. Remove "Online Course: Programming in PI Web API" and "PI Integrator for Microsoft Azure" from the "Topics" page

    The course "Programming in PI Web API" is retired and has been replaced with "Using PI Web API from Beginner to Advanced", so there is no need to have it clutter up the "Topics" page (https://pisquare.osisoft.com/s/topiccatalog). To be clear, I am not suggesting that the posts under this topic should be removed.

    The PI Integrator for Microsoft Azure seems to have been replaced with the PI Integrator for Business Analytics based on the release announcements linked below. Also, the "PI Integrator for Microsoft Azure" topic on PI Square does not have any associated posts yet, so it is…

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bring back the Company field of user profiles, please!

    As this forum mainly consists of professional users, it is vital that you are able to profile the company you work for - as part of your user profile. Please bring back the ability to display the company you work for - and please urge users to add this info to their profile!

    It is always nice to know who you are talking to - not necessarily in person, but the company name is important. As a partner I've picked up a lead or two by identifying products and solutions we sell in our part of the world, but most…

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Button to Allow access to Source HTML on Questions, Posts, & Blogs

    Given the lack of formatting options in PI Square, would it be possible to add a menu a button for posts, questions, and blogs that gives authors access to the source HTML? This would allow the full range of HTML options for custom formatting and, while more cumbersome than menu buttons, would help alleviate the need for them.

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Font Color and Size to Formatting Options for Questions, Posts, & Blogs

    Adding a separate request since the font formatting options part of the below request (marked Completed and thus closing voting) was not implemented.
    https://feedback.osisoft.com/forums/920320-customer-portal-pi-square/suggestions/42248104-allow-formatting-and-code-blocks

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Code Block Option for Blogs

    Code blocks have been added to questions & posts but not to blogs, and the need is the same. Adding this request specifically for blogs since the other request was marked Completed and will no longer accept votes.
    Previous item: https://feedback.osisoft.com/forums/920320-customer-portal-pi-square/suggestions/42248104-allow-formatting-and-code-blocks

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Superscript and subscript to formatting options

    Especially in blog posts where adding footnotes helps keep the main content from getting too bloated, this would be very helpful.

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  15. Remove our ability to delete others' comments on blog posts other than our own

    Currently, anybody (or at least I) can delete comments on any blog post. Please fix this so that users can delete only their own comments or others' comments on their own blog posts.

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  16. Close Comments on Old Posts

    I would like old posts on PI Square to automatically close comments after, say, 3 months. Very often new users will search for a solution to a problem they are having, find a somewhat relevant post from ages ago, then comment "I'm having this problem too". It's unlikely that they will get help and they may not be commenting on a relevant post. I would much rather see them open a new question.

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote

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  18. Align the user's leaderboard entry with those of the top 5

    Every page under "Topics" will display the leaderboard, which shows the top 5 people and then the user. Previously, the leaderboard looked fine, but now, the user's is now shifted to the left, to the left (see the screenshots). Please un-Beyoncé the user's row and align it with the others.

    1 vote

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  19. Center the logos in the social media icons in the footer

    Of the 4 social media icons in the footer of PI Square, only the Twitter one is centered (which is strange considering that the Twitter logo has the most irregular shape and is therefore the most difficult to center). The LinkedIn logo is too far to the left, the Facebook logo is way too far to the left, and the YouTube logo is too high. Please center all of these logos within their respective icons.

    1 vote

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    2 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  20. Forbid users from liking or upvoting their own content

    The old PI Square did not allow users like their own content or mark it as helpful, but the new PI Square allows users to like or upvote their own content.

    I feel that the behaviour on the old PI Square makes more sense. Likes and upvotes on your own stuff is meaningless clutter and a shameless free point grab. Please restore the old behaviour.

    1 vote

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