Customer Portal & PI Square

Welcome to Customer Portal & PI Square feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on the OSIsoft Customer Portal, Partner Portal, and PI Square Online Community. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

Please note that your ideas and comments posted here are visible to all other users.

  • For reporting any bugs in the portals, please open a case through the Customer Portal (https://my.osisoft.com) under the "Customer Portal" category instead of sharing them here.
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  1. Stop advertising superseded products

    The page linked below is a major source of confusion for anybody new to PI (e.g. me at the time).
    https://www.osisoft.com/pi-system/pi-capabilities/product-list/

    The list is not only long, but there is also overlap between the functionality of some products. There are 29 "products" listed, and of those, 9 of them have been superseded:
    • Advanced Computing Engine (ACE)
    • Batch
    • Performance Equations (PE)
    • PI BatchView
    • PI Interfaces
    • PI Interfaces for System Monitoring
    • PI ProcessBook
    • PI WebParts
    • Totalizers

    Please revise this page to eliminate mentions of superseded products. This will help both new PI administrators…

    5 votes

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    PLANNED  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Drop support for TLS 1.1 and weak cipher suites on customers.osisoft.com

    This change will improve the security of the website and will improve the Protocol Support score of the website on the SSL Server Test.
    https://www.ssllabs.com/ssltest/analyze.html?d=customers.osisoft.com

    4 votes

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    PLANNED  ·  2 comments  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add more info in NOC cases email subject

    It would be better if NOC email cases had the case number as well as the status (Resolved, close or similar) on the email subject

    4 votes

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    PLANNED  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Use HTTPS for the myOSIsoft link under "Resources"

    Under "Resources", the link for myOSIsoft currently uses HTTP. Please switch this to HTTPS to make the initial connection secure. This will also avoid redirects, which will make the myOSIsoft page load slightly faster.

    3 votes

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    PLANNED  ·  0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove Idea from Create Content on PI Square

    PI Square users can still create Ideas. Remove this option or redirect to this site

    2 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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