How can we improve the Customer Portal or PI Square?

← Customer Portal & PI Square

Allow option to opt-in to e-mail notifications when my case is updated via posts

When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.

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Laura Posner shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • alain_enj commented  ·   ·  Flag as inappropriate

    I would like to have the possibility to subscribe to a ticket updates (even if it is not mine) and receive those updates via e-mails.

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