Allow option to opt-in to e-mail notifications when my case is updated via posts
When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
31
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alain_enj commented
I would like to have the possibility to subscribe to a ticket updates (even if it is not mine) and receive those updates via e-mails.