Notify affected users when a Known Issue (bug) is resolved
As a customer, I would like to be notified when a Known Issue (bug) that affects me is resolved so that I can assess whether to upgrade.
Brent Bregenzer commented
This alert should be automatic for any TS case linked to a known issue. The case contact should receive an email informing them that the KI affecting their case has been resolved and include a link to the updated KI article.