Customer Portal & PI Square

Welcome to Customer Portal & PI Square feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on the OSIsoft Customer Portal, Partner Portal, and PI Square Online Community. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

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  1. Be able to view who liked a blog post

    You can view who upvoted a reply to a question or liked a comment on a blog post, but you cannot view who liked a blog post.

    In the first 2 cases, the upvote/like counter is separate from the button that lets you upvote/like, and you can click on the counter to view who upvoted/liked the reply/comment.

    However, for blog posts, the like counter is part of the like button. Please separate the like counter from the like button so that we can click on the like counter to view who liked a blog post. This will also make the…

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  2. Be able to mention people with @ in blog posts

    The @ mentions currently work only in comments but not in blog posts. Please make them work in blog posts as well.

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  3. Wrap long text when editing a blog post

    Currently, if you edit a blog post and enter text that is longer than the width of the Full Article box (e.g. a long URL), the box will expand horizontally. However, this box is contained in a window that does not expand horizontally and no horizontal scroll bars appear, so you will have a difficult time navigating the window.

    Instead, please visually wrap long text to a new line. This is actually the behaviour of Full Article box when you create a blog post.

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  4. Tell the user when their blog post is too long

    Currently, if you try to save or publish a very long blog post, the "Save"/"Schedule Post"/"Publish Now" button won't do anything. Instead, when the button is clicked, an error message should appear.

    2 votes

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  5. Link to the "Feedback thread for the new PI Square" discussion

    In the discussion linked below, multiple users point out many bugs, annoyances, etc. in the new PI Square, and most of these do not have corresponding UserVoice suggestions.

    In the discussion, we have links to UserVoice, but not the other way around. The main purposes of this "suggestion" are to complete the loop and to remind everyone that there are many more known issues than just those listed on UserVoice.

    https://pisquare.osisoft.com/s/question/0D51I00004cocT2SAI/feedback-thread-for-the-new-pi-square

    2 votes

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  6. Minify PI Square's HTML, CSS, and JavaScript code

    This will reduce the size of the files needed to load PI Square, which reduces network traffic and reduces page load times. This is especially important for mobile devices.

    To be clear, to avoid the extra processing time of a separate minification step, the generated code should be minified to begin with. That is, minification should not be a separate step.

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  7. Be able to cancel comments

    Whether you start a comment on a post or start a reply to another comment, the box that lets you write the comment won't disappear until you either post the comment or reload the page. Please add a "Cancel" button for comments.

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add a scroll bar to the "Select Topics" dropdown menu when creating a blog post

    https://pisquare.osisoft.com/s/create-blogs
    Currently, when you click on the "Select Topics" dropdown menu, all options are shown and you must scroll down the page to see them all. I feel that it would be better to have a scroll bar on the dropdown menu instead.

    2 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  9. On the Topics page, label deprecated PI programs and features as such

    This should help remind users that they should not be using these programs and features. Appending "(deprecated)" to the end of these topics should suffice.

    The topics for deprecated PI programs and features are:
    • Performance Equations
    • Totalizers
    • PI ACE
    • PI ProcessBook

    2 votes

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  10. Centralize the recognition of outstanding contributors to the PI community

    There are posts on PI Square such as the Security Hall Of Thanks and the All-Star announcement posts that recognize outstanding contributors to the PI community. However, these posts are scattered and older posts are difficult to find. Also, there were some years where All-Stars were announced at a live event but there is no corresponding PI Square post.

    Please consider centralizing the recognition of outstanding contributors to the PI community. The recognition does not necessarily have to all be on a single web page, as long as there is some central web page that allows you to easily reach…

    2 votes

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  11. Address the warnings given by the "Developer tools" of Microsoft Edge

    PI Square gives >99 warnings in the "Developer tools" of Microsoft Edge for the home page alone. Please check the "Developer tools" for multiple pages of PI Square and fix any issues that Microsoft Edge reports to ensure that best practices for compatibility, accessibility, security, etc. are being followed.

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable OCSP stapling on pisquare.osisoft.com

    OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information.

    OCSP stapling will make the website load faster and protect the users' privacy from the certificate authority. Please add support for it.

    The link below can be used to check if OCSP stapling has been enabled (among other things):
    https://www.ssllabs.com/ssltest/analyze.html?d=pisquare.osisoft.com

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  13. On the "Topics" page, list online courses in the same order as in the learning paths

    Currently, the online courses are listed in a seemingly random order on the "Topics" page (https://pisquare.osisoft.com/s/topiccatalog), which makes it difficult to find a particular course. Please list the courses in the same order as they appear in their learning paths on OSIsoft Learning (https://learning.osisoft.com/).

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve PI Square's Security Headers score

    Please fix the issues outlined in the link below to bring PI Square's Security Headers score from A to A+ and make PI Square even more secure.
    https://securityheaders.com/?q=pisquare.osisoft.com&followRedirects=on

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  15. Delete blog posts with equivalent KB articles or that are old, unengaging beta/release announcements

    There are >1300 blog posts on PI Square, and most of these are from the early 2010s when vCampus/PI Square was much more active. About 2% of all blog posts is old beta and release announcements with little engagement and information that is now largely irrelevant. Please delete these blog posts to make it easier to find the blog posts that still matter. Please especially delete such blog posts for products that are being retired (mostly PI ProcessBook and PI ACE).

    Also, if a blog post has an equivalent KB article, then the blog post should be deleted so that…

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  16. On the home page, make the search suggestions dynamic and/or partially based on past searches

    On the home page of PI Square, regardless of which device I use, or whether or not I am logged in, or whether or not I am connected to a VPN, I always get the same suggestions. See the attached picture.

    Please fix the search bar on PI Square's home page. It should behave more like the search bar on the page that appears after performing a search in the sense that its suggestions seem to be personalized. When I am logged out, I get the same suggestions in the search page search bar on different devices with different public…

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make italicized text more easily distinguishable from regular text

    The attached picture compares regular text to italicized text. You can barely tell the difference even when you zoom in closely. Please make the italic formatting more pronounced so that it is easier to distinguish between regular text and italicized text.

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add "Draft" as an option to the "Audience" dropdown menu of blog posts

    The old PI Square allowed users to save draft versions of blog posts, which were not visible to anyone other than the author. This allowed users to save changes to their blog post without publishing it.

    In the current PI Square, you must take great measures to hide your blog post until it is ready. My current strategy is:
    1. Write the text portion in Notepad++.
    2. Paste the text portion into a blog post set to be published far in the past (so that it will appear last in the list of blog posts) and with the audience set…

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  19. Remove "Online Course: Programming in PI Web API" and "PI Integrator for Microsoft Azure" from the "Topics" page

    The course "Programming in PI Web API" is retired and has been replaced with "Using PI Web API from Beginner to Advanced", so there is no need to have it clutter up the "Topics" page (https://pisquare.osisoft.com/s/topiccatalog). To be clear, I am not suggesting that the posts under this topic should be removed.

    The PI Integrator for Microsoft Azure seems to have been replaced with the PI Integrator for Business Analytics based on the release announcements linked below. Also, the "PI Integrator for Microsoft Azure" topic on PI Square does not have any associated posts yet, so it is…

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bring back the Company field of user profiles, please!

    As this forum mainly consists of professional users, it is vital that you are able to profile the company you work for - as part of your user profile. Please bring back the ability to display the company you work for - and please urge users to add this info to their profile!

    It is always nice to know who you are talking to - not necessarily in person, but the company name is important. As a partner I've picked up a lead or two by identifying products and solutions we sell in our part of the world, but most…

    1 vote

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
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