Customer Portal & PI Square

Welcome to Customer Portal & PI Square feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on the OSIsoft Customer Portal, Partner Portal, and PI Square Online Community. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

Please note that your ideas and comments posted here are visible to all other users.

  • For reporting any bugs in the portals, please open a case through the Customer Portal (https://my.osisoft.com) under the "Customer Portal" category instead of sharing them here.
  • For issues accessing the portal, visit How to Get a Login.
  • For any other technical support needs, please open a case with OSIsoft Tech Support through the Customer Portal instead of sharing them here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add Button to Allow access to Source HTML on Questions, Posts, & Blogs

    Given the lack of formatting options in PI Square, would it be possible to add a menu a button for posts, questions, and blogs that gives authors access to the source HTML? This would allow the full range of HTML options for custom formatting and, while more cumbersome than menu buttons, would help alleviate the need for them.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Font Color and Size to Formatting Options for Questions, Posts, & Blogs

    Adding a separate request since the font formatting options part of the below request (marked Completed and thus closing voting) was not implemented.
    https://feedback.osisoft.com/forums/920320-customer-portal-pi-square/suggestions/42248104-allow-formatting-and-code-blocks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Code Block Option for Blogs

    Code blocks have been added to questions & posts but not to blogs, and the need is the same. Adding this request specifically for blogs since the other request was marked Completed and will no longer accept votes.
    Previous item: https://feedback.osisoft.com/forums/920320-customer-portal-pi-square/suggestions/42248104-allow-formatting-and-code-blocks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Superscript and subscript to formatting options

    Especially in blog posts where adding footnotes helps keep the main content from getting too bloated, this would be very helpful.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove our ability to delete others' comments on blog posts other than our own

    Currently, anybody (or at least I) can delete comments on any blog post. Please fix this so that users can delete only their own comments or others' comments on their own blog posts.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  6. Close Comments on Old Posts

    I would like old posts on PI Square to automatically close comments after, say, 3 months. Very often new users will search for a solution to a problem they are having, find a somewhat relevant post from ages ago, then comment "I'm having this problem too". It's unlikely that they will get help and they may not be commenting on a relevant post. I would much rather see them open a new question.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  8. Align the user's leaderboard entry with those of the top 5

    Every page under "Topics" will display the leaderboard, which shows the top 5 people and then the user. Previously, the leaderboard looked fine, but now, the user's is now shifted to the left, to the left (see the screenshots). Please un-Beyoncé the user's row and align it with the others.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  9. Center the logos in the social media icons in the footer

    Of the 4 social media icons in the footer of PI Square, only the Twitter one is centered (which is strange considering that the Twitter logo has the most irregular shape and is therefore the most difficult to center). The LinkedIn logo is too far to the left, the Facebook logo is way too far to the left, and the YouTube logo is too high. Please center all of these logos within their respective icons.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  10. Forbid users from liking or upvoting their own content

    The old PI Square did not allow users like their own content or mark it as helpful, but the new PI Square allows users to like or upvote their own content.

    I feel that the behaviour on the old PI Square makes more sense. Likes and upvotes on your own stuff is meaningless clutter and a shameless free point grab. Please restore the old behaviour.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to unfollow inactive users

    Currently, you cannot unfollow any users, active or inactive, from the page that shows you all of your followers, which is accessible by going to your profile and clicking on "View All" under "Following". The dropdown arrow by each followed user brings up a menu that says "No actions available".

    Since we cannot unfollow users this way, the only other option is to hover over the "✓ Following" on the followed user's profile, which turns it into "× Unfollow", which, when clicked, will let you unfollow that user. However, the "✓ Following" indicator does not appear for inactive users (see…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  12. Do not scroll when links are added to text

    In any type of post (question, blog post, etc.), if you add a link to text, the box in which you are typing will scroll so that the text with the link is at the bottom of it. This is especially annoying for blog posts, which can have many links. Please do not scroll when links are added to text.

    If you really want to keep some scroll behaviour, then scroll only when a link is being added to text that is not in sight. This can happen if the user highlights the text, scrolls, and then adds a link…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change the wrapping behaviour at the bottom of the footer

    At the bottom of the footer, there is this text:
    ©2020 OSIsoft. All Rights Reserved | Privacy Policy | Terms and Conditions | Do Not Sell My Info

    However, if the text does not fit on a single line (e.g. on a laptop or tablet screen), it will wrap to the next line starting at whatever word doesn't fit. This looks very awkward, as you can see from the attached screenshot.

    Please change the behaviour so that the text wraps based on what section doesn't fit. For example, if all of "Do Not Sell My Info" does not fit on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  14. List PI Square's Terms Of Use under "Code of Conduct" in the footer

    Currently, the "Code of Conduct" section of the footer has 2 entries: "Code of Conduct" and "Our Principles". From any page on PI Square, it takes only 1 click to access them.

    The Terms Of Use currently take 2 clicks and a bit of scrolling to get to. In the footer, click on "Terms and Conditions" and then click on "OSIsoft PI Square Terms of Use" if you can find it in the sea of other links.

    In addition to where PI Square's Terms Of Use are currently listed, please list PI Square's Terms Of Use under the "Code of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  15. Name the tabs consistently when viewing all of your own badges

    Go to your profile on PI Square and click on "View All" in the "Recognition Badges" pane. You will see 2 tabs:
    • Earned Badges
    • Unearned Mission Badges

    Please name these consistently. Use either
    • Earned Badges
    • Unearned Badges
    or
    • Earned Mission Badges
    • Unearned Mission Badges

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  16. Widen the "About Me" section of users' profiles

    On a user's profile, the section underneath their name seems to be divided into 2 columns. On the right side, there is the "About Me" section. On the left side, there is nothing. Please allow the "About Me" section to use the full width, or at least more of the width, of this area.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to bookmark blog posts and articles

    Currently, you can like and follow a blog post, and you can bookmark comments on a blog post, but you cannot bookmark the blog post itself. Similarly, articles (e.g. this: https://pisquare.osisoft.com/s/article/000031888) cannot be bookmarked either.

    When I say "bookmark", I mean the bookmark feature of PI Square, not the bookmark feature of the web browser.

    Please allow blog posts and articles to be bookmarked.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  18. Better experience with editing links

    Currently, it is easy to insert a link to the text of a question, blog post, etc., but it is trickier to view or edit the link afterwards. If you highlight the link text and click on the Link button, the link will be removed. If you instead hover over the link, the cursor will change to a hand, but there is no tooltip. Clicking on the link once does nothing. Double-clicking on the link allows you to edit the link.

    This is all very unintuitive. Please show the link in a tooltip when a link is hovered over. Add…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow posts to be shared with multiple groups at once

    To clarify, when I say "share", I mean sharing by clicking on the "Share" button. Currently, you can select only 1 group when you share a post, and so if you want to share a post with multiple groups, you need to share the post with each group separately and repeat your message to them each time.

    When would you want to share with multiple groups at once? Some groups are for a particular industry and other groups are for a particular region, so if a post is relevant to a particular industry in a particular region, you will want…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show all groups by default when searching for a group to share a post with

    On any post, click on "Share" and then "Share with Group". Currently, you must enter at least 2 letters before any search results appear. Since there are very few groups and since it is likely to stay that way, I feel that all groups should appear in the search results as soon as the "Group Name" box has the focus. This will allow the user to browse through the groups rather than need to memorize exact words in the group name.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base

Posted ideas will have one of the following statuses.
Full definition of these statuses can be found on the Home Page.
No status
TELL US MORE
EVALUATING
PLANNED
IN DEVELOPMENT
COMPLETED
DECLINED