myOSIsoft

Welcome to myOSIsoft feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on myOSIsoft including the OSIsoft Customer Portal and Partner Portal. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas.

Please note that your ideas and comments posted here are visible to all other users.

  • For reporting any bugs in the portals, please open a case through myOSIsoft Customer Portal (https://my.osisoft.com) under the "Customer Portal" category instead of sharing them here.
  • For issues accessing the portal, visit How to Get a Login.
  • For any other technical support needs, please open a case with OSIsoft Tech Support through myOSIsoft Customer Portal instead of sharing them here.

How can we improve myOSIsoft?

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  • My feedback
  1. Show me a feed of recent alerts and releases

    Each month I have to show that there aren’t any alerts or releases that affect our products. Can you show me a list of recent alerts or releases or patches?

    38 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Broken links from PI Square to be corrected

    In PI Square there are lot of techsupport links to knowledgebase, downloads and other articles. A proper redirection to be applied for those to sustain the hyperlinks

    13 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. My feed filter

    Add the possibility to filter the item displayed in myfeed per types. Because if we select multiple item type in our profile we can miss alert or release annoucement due to a lot of other items.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Portal to be localized into a preferred language

    For customers and partners who prefer to work in a non-English language, it would be nice to have the option to localize the Customer and Partner Portals into this preferred language.

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Access to Engineering Plan

    Schedule of planned releases and updates was available for viewing on the old web site, but I haven't yet been able to find it using the new system. Please restore access.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add possibility to see "All Cases"

    Today, it is possible to see cases according to following main categories: Recent cases, All Open Cases, All Closed Cases
    There is no possibility to see "All Cases", whatever their status, although it could be useful to see all cases of an entity created in a chronological order.
    Suggestion to add this possibility

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add more info in NOC cases email subject

    It would be better if NOC email cases had the case number as well as the status (Resolved, close or similar) on the email subject

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. 301 Redirect myosisoft.com to my.osisoft.com

    my.osisoft.com is the preferred landing page for the customer portal, but when I access myosisoft.com, the browser happily displays the same page as if I went to the correct address.

    A 301 redirect would update the address bar to show me that my.osisoft.com is the proper address.

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Submit myosisoft.com for HSTS preloading

    To ensure that no insecure HTTP connections are attempted against myosisoft.com, please consider submitting it for HSTS preloading after enabling HSTS.
    https://hstspreload.org/?domain=myosisoft.com

    The risk for this change should be fairly low, since myosisoft.com redirects to my.osisoft.com.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Possibility to extract cases in csv or Excel-compatible format

    For one entity to manage and follow case creation by its administrators, it could be very useful to add the capability of extracting under .csv or other Excel-compatible format the Case database at anytime (by adding a button "Extract all Cases" for instance).
    There could be a standard Extraction configuration (case number, title, dates of opening/closure, status, people involved, etc.) and one with specific settings.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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