Add the possibility to filter the item displayed in myfeed per types. Because if we select multiple item type in our profile we can miss alert or release annoucement due to a lot of other items.9 votes
For customers and partners who prefer to work in a non-English language, it would be nice to have the option to localize the Customer and Partner Portals into this preferred language.5 votes
Today, it is possible to see cases according to following main categories: Recent cases, All Open Cases, All Closed Cases
There is no possibility to see "All Cases", whatever their status, although it could be useful to see all cases of an entity created in a chronological order.
Suggestion to add this possibility4 votes
It would be better if NOC email cases had the case number as well as the status (Resolved, close or similar) on the email subject4 votes
On laptops, the contents of the sign-in page do not fit on the screen, so the user must scroll to see all of it. Please redesign the page so that the content fits on the screen. Shrink or eliminate the picture of the bridge, or send it into the background (e.g. https://login.live.com/).2 votes
The new Customer Portal allows users to see all tech support cases in the organization, and Enterprise Agreement customers will have access to nearly every PI program. As they say: with great power comes great responsibility.
Please add support for two-step verification to decrease the chances of a successful "hack" into a user's account. A successful hack would reveal a lot of confidential information and allow the hacker to mooch the PI programs.1 vote
On Windows PCs, date/time zones are referenced to UTC.
In the picking list for 'Working Hours' in Add a Team Member (to OSIsoft Customer Portal), the available time zones are referenced to GMT. This seems outdated and should be standardised to UTC.1 vote
All of the subdomains related to myOSIsoft score A from Security Headers. Please increase the score to A+ by using the X-Frame-Options and Feature-Policy headers and changing the value of the Referrer-Policy header.
To ensure that no insecure HTTP connections are attempted against myosisoft.com, please consider submitting it for HSTS preloading after enabling HSTS.
The risk for this change should be fairly low, since myosisoft.com redirects to my.osisoft.com.1 vote
For one entity to manage and follow case creation by its administrators, it could be very useful to add the capability of extracting under .csv or other Excel-compatible format the Case database at anytime (by adding a button "Extract all Cases" for instance).
There could be a standard Extraction configuration (case number, title, dates of opening/closure, status, people involved, etc.) and one with specific settings.1 vote
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