The Customer Portal allows you to filter for "My NOC Cases" and "All NOC Cases". These should be reworded to "My Open NOC Cases" and "All Open NOC Cases", otherwise a customer may try to use these filters to find closed NOC cases, only to be disappointed and confused.1 vote
For customers who have many sites, it is cumbersome to find the site they want on the Products Page. It would be nice if the "Select Site Name" dropdown list itself were searchable for any text in a site name and/or if, when "All Sites" is selected, the Product search bar could be used to return results based on the value in the "Site Name" field.3 votes
Adding capability to search anywhere in the site string to all of the site selection drop downs across all pages.
To download software, you must currently select the correct site, scroll through a list of licenses, and then click on the correct license package (ie - PI System Access, PI Infrastructure, PI Standards Interfaces). This then opens a second search bar to find a particular product.
Can this be streamlined as a single search similar to the previous Tech Support website?148 votes
We are working to have the packages you see today on the product page on the portal expand down to the individual components and have those components searchable from the search there.
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