myOSIsoft

Welcome to myOSIsoft feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on myOSIsoft including the OSIsoft Customer Portal and Partner Portal. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

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  1. Group Developers Club users into a single group

    In the software download area I see my various PI Servers but there is also a large list of PI Developers Club licenses. As with all the products associated with each PI Server, I would like to roll all Developers Club licenses into a single category which could be expanded should the need arise.

    2 votes
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    0 comments  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow users to browse >2 pages of cases to view older cases

    Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not anymore.

    2 votes
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    0 comments  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
  3. Change "CaseDetail" to "Case Detail" in the title of case pages

    When you click on a case, the title of the web page, as shown in the browser tab, is "CaseDetail". This should be "Case Detail".

    2 votes
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    EVALUATING  ·  0 comments  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
  4. Use renewable energy to power OSIsoft's websites

    The Green Web Foundation keeps track of which web hosting services are "green" (https://www.thegreenwebfoundation.org/). When I check some of OSIsoft's websites, it is not clear if they are hosted "green" or not.

    For OSIsoft's websites that are not hosted green, please consider hosting them green, either by changing the hosting company or suggesting to the current hosting company that they use a greater proportion of renewable, low-carbon energy.

    For the websites that are already hosted green, it would be good to inform The Green Web Foundation of this so that they can update their database.

    When enough of…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. sort sites alphabetically by site name

    Customer has many sites (over 60). The dropdown is not intuitive as the legal name is not constant (and not editable), and the list is sorted by alphabet on the legal name. Can we provide the ability to be able to sort sites alphabetically by site name instead of by legal affiliate name in the customer portal? (and other sorts would be nice to have as well)

    1 vote
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    0 comments  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
  6. Archive all PI Square projects

    All of the PI Square projects have been completed for a long time now and there is essentially no reason for anyone to continue participating in these projects. However, some new PI Square users post questions in the projects, thinking that they will get an answer. Please archive the projects to help prevent this.
    https://pisquare.osisoft.com/placess?filterID=all%7Eobjecttype%7Eobjecttype%5Bproject%5D

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add support for TLS 1.3

    Please add support for TLS 1.3 to partners.osisoft.com so that it loads more quickly and more securely.

    1 vote
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    0 comments  ·  Partner Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
  8. Replace insecure HTTP links on my.osisoft.com

    On https://my.osisoft.com/, the "Partner Access to Customer Portal" link uses HTTP. Please change this to HTTPS.

    Also, in the page's source code, there is an HTTP link for "How to Manage a Case". This text and its link were either not fully coded or not fully deleted. Please do something about this. This extra text takes up space and adds to the page load time. Also, incomplete deletions like these may expose information that OSIsoft cannot afford for the public to see, much like the story of Microsoft Word's Fast Save feature.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Redirect picoresight.com to osisoft.com

    This idea is similar to these:
    https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/37158085-301-redirect-myosisoft-com-to-my-osisoft-com
    https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/40846414-redirect-www-my-osisoft-com-to-my-osisoft-com

    Currently, picoresight.com leads to the same page as osisoft.com. Users will not care which version they are using, but to search engines, these are 2 separate web pages. 2 identical pages will always rank lower than just 1 page. Please redirect picoresight.com to osisoft.com to solve this SEO blunder.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Submit picoresight.com for HSTS preloading

    picoresight.com simply leads to a page that is identical to OSIsoft's home page, and to my knowledge, the domain is not used much. This should make it nearly risk-free to submit for HSTS preloading, which will force clients to connect to it using only HTTPS.
    https://hstspreload.org/?domain=picoresight.com

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Revise the EA Software page

    Page in question:
    https://www.osisoft.com/enterprise-agreement-software-services/

    What's wrong with it:
    • "Tech Support Webpage" link needs to be replaced
    • "Datalink" should be "DataLink"
    • "Logger(" should be "Logger ("
    • "Batchview" should be "BatchView"
    • "Active View" should be "ActiveView"
    • "Alarm View" should be "AlarmView"
    • "ProfileView" should be "ProfileView"
    • "Arc GIS" should be "ArcGIS"
    • "EA", "SRP", and "CoE" are never written out in full. There is also no link to provide more information on what SRP and CoE are.
    Links:
    https://www.osisoft.com/support/support-services/software-reliance-program/
    https://www.osisoft.com/support/value-of-enterprise-wide-deployment/support-for-ea/center-of-excellence/
    • The PDF in "EA service packages can be accessed here" contains just a single…

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mark all OSIsoft employees with the OSIsoft logo on PI Square

    On PI Square, many OSIsoft employees do not have the OSIsoft logo beside their name. This is the equivalent of a sales clerk looking like a customer. When customers see the logo, they know that they can ask more in-depth questions and ask about releases and fixes, and they know that anything that the person posts is trustworthy (hopefully). When customers do not see the logo, it delays the establishment of trust, and if the employee messes up, it can result in harsher backlash from the customer.

    Please mark all OSIsoft employees with the OSIsoft logo on PI Square. Also,…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Combine the duplicated example in PI Square's Terms Of Use

    In PI Square's Terms Of Use, under "13. Communication Services", there is an example that says:

    • Use, download or otherwise copy, or make available (whether or not for a fee) to a person or entity: any directory of users of the Services or other user or usage information or any portion thereof;

    However, later on, there is a nearly identical example where the only difference is that "make available" is replaced with "provide". Please combine these examples and state both "make available" and "provide" in the same example.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Move known issues out of My feed and as a separate item under Quick Links

    Turning on known issues for My Feed is an utter fail. Just provide it as a quick link and add filters by product

    1 vote
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    0 comments  ·  Knowledge base  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number.

    When I create a case and have to choose a server - bring over that nick name as well instead of just serial numbers.

    1 vote
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    0 comments  ·  On-line Case Creation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove question marks in PI Vision's system requirements

    The offending lines of text are:

    This release?will work with?PI AF 2010 (2.2) but PI AF 2012 R2 (2.5.2) or above?is strongly recommended.?A PI AF Server is mandatory to install?PI Vision.

    Attribute value filtering in the search used in Collections or in the dynamic search criteria for tables?requires?PI AF 2017 (2.9.0.8065) or later.

    1 vote
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    0 comments  ·  Product Downloads  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add a scroll bar to the System Requirements window

    The system requirements for PI Server, PI Data Archive, PI Asset Framework, and PI Vision do not fit within the System Requirements window. This is fine, but please add a scroll bar so that there is some indication that there is more content. Also, some laptop users prefer to drag around a scroll bar instead of using 2-finger scroll.

    1 vote
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    0 comments  ·  Product Downloads  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Product Downloads  ·  Flag idea as inappropriate…  ·  Admin →
  19. Redirect www.my.osisoft.com to my.osisoft.com

    This idea is similar to https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/37158085-301-redirect-myosisoft-com-to-my-osisoft-com.

    Currently, both https://www.my.osisoft.com and https://my.osisoft.com lead to the same page. This is fine from a functionality standpoint, but from a search engine optimization standpoint, this is bad, since the pages count as 2 different pages, even though their content is the same. The traffic is split between 2 pages, giving you 2 low-ranking pages instead of 1 high-ranking page.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Replace a blurry AF picture

    Please replace the blurry AF picture is on this page: https://www.osisoft.com/partners/

    Lossy compression should never be used on images that are mostly text or on diagrams, or if it is used, the quality should be high.

    (BTW, the "AF", in this case, does not stand for "Asset Framework" 😛)

    1 vote
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    0 comments  ·  Partner Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →
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