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Allow to attach files when opening a new case

As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able to attach files using a new post on the case or on the Attachments tab.

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Wagner Lima shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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