How can we improve myOSIsoft?

"Close case" option for all cases

I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.

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Laura Posner shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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