Merge the login experiences of the FTP website and OSIsoft's other websites
If you log into one of OSIsoft's websites, your login session will be good for most of OSIsoft's other websites. The FTP website (https://ftp.osisoft.com) is not one of them. A login session from the FTP website will not count towards other OSIsoft websites and vice versa. Also, during login, the FTP website accepts only the username of the OSIsoft account, while every other OSIsoft website accepts only the email address.
Please give us the single sign-on experience on the FTP website and allow the both the email address and the username as options to specify the account to be logged into for all OSIsoft websites.
Kenneth Barber commented