Show votes on the latest article version on customer portal
Right now, the vote numbers on articles are cumulative; they show all of the votes the article has received over the life of the article.
As a result, if there is a problem with an article, say a broken link, then it will get a lot of negative votes. If we fix the problem, then it will still have a lot of negative votes.
If someone sees an article with a lot of negative votes, they will think there is a problem with the article, and they won't trust it.
Instead, the article should show the positive and negative votes for the article version, and below that should be the positive and negative votes for the article as a whole.
With this change, readers will be able to see the story of the article as a whole, the troubled history and the results of the fix.