Customer Portal & PI Square

Welcome to Customer Portal & PI Square feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on the OSIsoft Customer Portal, Partner Portal, and PI Square Online Community. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

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  1. Change click behavior of Area buttons on Home page

    From the home page, if you click on one of the Area buttons (e.g., All Things PI or PI for Developers), it opens a new browser tab. Can this behavior be changed to open in the current tab?

    1 vote

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    1 comment  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Blog post search stack bug

    When you type a character into the blog post search bar, the results will automatically filter based on what you have typed so far. As long as you let this search complete before you type in the next character, everything will work as expected.

    However, if you type faster than the results are returned, you will see the desired results flash for a second, and then each second after that, you will see the results change and the number of pages in the results get progressively larger.

    It seems like, when a search is interrupted by a new character being…

    1 vote

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  3. Clean up the topics in the "Select Topics" dropdown menu of blog posts

    Remove/merge:
    AF (there is already "Asset Framework")
    Connector (there is already "PI Connectors")
    Context S
    Data Archive (there is already "PI Data Archive")
    Eventframe (there is already "Event Frames")
    Integrators (there is already "PI Integrators")
    LSPUG
    Opcint
    PI Interface for OPC UA (doesn't exist!)
    PI Interface for XML (either never existed or is very old)
    PI OPC Interface (there is already "PI Interface for OPC")
    PI Ping Interface (there is already "PI Interface for Ping")
    Please
    Tagdescriptioningraphs
    Tmp
    Vi
    Womenleaders

    Corrections & merges:
    AF Builder → PI Builder
    AF Client → PI AF Client
    OSII & Monarch → OSII Monarch…

    1 vote

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  4. Restrict the publish time of blog posts to be within now ± 1 year

    Currently, you can set the publish time of a blog post to be over 300 years ago. This makes no sense. Please restrict the publish time of blog posts to be from 1 year ago to 1 year from now.

    1 vote

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  5. Change the "Recent Messages" pane to be a mail icon beside the notification bell

    Currently, your "Recent Messages" pane appears on everybody's profile, not just your own. However, it doesn't make sense for messages to be viewable only from your (or a) profile. Please consider replacing the "Recent Messages" pane with a mail icon that appears beside the notification bell. This way, the messages are accessible from any page on PI Square.

    1 vote

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  6. 1 vote

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  7. 1 vote

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  8. Correct the spelling mistakes on the Topics page

    https://pisquare.osisoft.com/s/topiccatalog, under the "Products" section
    "PI interface" should be "PI Interface".
    "PI Datalink" should be "PI DataLink".

    1 vote

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  9. Switch back to the old PI Square until the new PI Square is sufficiently improved

    The feedback for the new PI Square has been overwhelmingly negative (see the link below), and rightfully so. The excessive simplicity and minimalism of the new PI Square makes it hard to use and to look at. One of the comments from a moderator suggests that the new PI Square isn't even finished yet. Quality control got pushed aside in favour of agile development.
    https://pisquare.osisoft.com/s/feed/0D51I00004cocT2SAI

    Also, many parts of the migration didn't work out so well, such as comment trees being flattened, long blog posts being truncated, and attachments being lost. Too much has gone wrong so far.

    Before the…

    1 vote

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  10. 1 vote

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  11. Change "Receiving" to "Receive" on https://pisquare.osisoft.com/s/about

    "Receiving a comment" should be changed to "Receive a comment" so that the verb tense is consistent with that of the other verbs (i.e. imperative instead of present participle).

    1 vote

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  12. Revise the text of the Partner Prospect Registration page

    https://pages.osisoft.com/partner-prospect-registration.html

    There are a few too many mistakes on this page:
    • "your organizations interest"
    • "a joint value proposition strategy start your membership" (Keep calm and run on.)
    • "If your organization is already an OSIsoft partner and you need access to the OSIsoft Partner Portal." (If this is a complete sentence?)
    • It wouldn't hurt to add a comma in "partner please".

    1 vote

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  13. Update and standardize the icon of install kits

    The attached image shows the icons for 2 install kits. Most install kits use the top icon, and, to my knowledge, only PI System Management Tools uses the bottom icon.

    The top icon uses the correct OSIsoft logo but has a border around the logo and does not use anti-aliasing. The bottom icon uses a lighter shade of blue for the OSIsoft logo but is borderless and uses anti-aliasing to smooth the edges of the OSIsoft logo. Both icons also use different shield icons.

    For all install kits, please use a single borderless icon that uses anti-aliasing and the correct…

    1 vote

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    1 comment  ·  Product Downloads  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Allow executables to be unzipped programatically

    We (and I'm sure others) are starting to have our PI Systems created automatically via pipelines like Azure DevOps. Right now to get our automations to be able to install most software, we have to manually unzip and and load the unzipped files onto a share that can then be installed. I have not found a way to be able to programmatically unzip the installation exe's. It would be great if this were possible so we could remove one more touch point.

    1 vote

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  15. Use renewable energy to power OSIsoft's websites

    The Green Web Foundation keeps track of which web hosting services are "green" (https://www.thegreenwebfoundation.org/). When I check some of OSIsoft's websites, it is not clear if they are hosted "green" or not.

    For OSIsoft's websites that are not hosted green, please consider hosting them green, either by changing the hosting company or suggesting to the current hosting company that they use a greater proportion of renewable, low-carbon energy.

    For the websites that are already hosted green, it would be good to inform The Green Web Foundation of this so that they can update their database.

    When enough of…

    1 vote

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  16. sort sites alphabetically by site name

    Customer has many sites (over 60). The dropdown is not intuitive as the legal name is not constant (and not editable), and the list is sorted by alphabet on the legal name. Can we provide the ability to be able to sort sites alphabetically by site name instead of by legal affiliate name in the customer portal? (and other sorts would be nice to have as well)

    1 vote

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  17. Redirect picoresight.com to osisoft.com

    This idea is similar to these:
    https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/37158085-301-redirect-myosisoft-com-to-my-osisoft-com
    https://feedback.osisoft.com/forums/920320-myosisoft/suggestions/40846414-redirect-www-my-osisoft-com-to-my-osisoft-com

    Currently, picoresight.com leads to the same page as osisoft.com. Users will not care which version they are using, but to search engines, these are 2 separate web pages. 2 identical pages will always rank lower than just 1 page. Please redirect picoresight.com to osisoft.com to solve this SEO blunder.

    1 vote

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  18. Revise the EA Software page

    Page in question:
    https://www.osisoft.com/enterprise-agreement-software-services/

    What's wrong with it:
    • "Tech Support Webpage" link needs to be replaced
    • "Datalink" should be "DataLink"
    • "Logger(" should be "Logger ("
    • "Batchview" should be "BatchView"
    • "Active View" should be "ActiveView"
    • "Alarm View" should be "AlarmView"
    • "ProfileView" should be "ProfileView"
    • "Arc GIS" should be "ArcGIS"
    • "EA", "SRP", and "CoE" are never written out in full. There is also no link to provide more information on what SRP and CoE are.
    Links:
    https://www.osisoft.com/support/support-services/software-reliance-program/
    https://www.osisoft.com/support/value-of-enterprise-wide-deployment/support-for-ea/center-of-excellence/
    • The PDF in "EA service packages can be accessed here" contains just a single…

    1 vote

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  19. Combine the duplicated example in PI Square's Terms Of Use

    In PI Square's Terms Of Use, under "13. Communication Services", there is an example that says:

    • Use, download or otherwise copy, or make available (whether or not for a fee) to a person or entity: any directory of users of the Services or other user or usage information or any portion thereof;

    However, later on, there is a nearly identical example where the only difference is that "make available" is replaced with "provide". Please combine these examples and state both "make available" and "provide" in the same example.

    PI Square's Terms Of Use are available from the "OSIsoft PI…

    1 vote

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  20. Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number.

    When I create a case and have to choose a server - bring over that nick name as well instead of just serial numbers.

    1 vote

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