Customer Portal & PI Square

Welcome to Customer Portal & PI Square feedback page!

We created this forum to hear your ideas, feature suggestions, and feedback on the OSIsoft Customer Portal, Partner Portal, and PI Square Online Community. Please suggest your most important features and design change ideas on this site, and vote for your favorite ideas. All of the feedback you share on this forum is monitored and managed by OSIsoft Customer Success team.  

Please note that your ideas and comments posted here are visible to all other users.

  • For reporting any bugs in the portals, please open a case through the Customer Portal (https://my.osisoft.com) under the "Customer Portal" category instead of sharing them here.
  • For issues accessing the portal, visit How to Get a Login.
  • For any other technical support needs, please open a case with OSIsoft Tech Support through the Customer Portal instead of sharing them here.

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  1. about PI products history

    Is it possible to list the PI products release history for both current version and previous versions in PI system road-map site?
    https://www.osisoft.com/pi-system/pi-capabilities/product-roadmap/

    1 vote

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Clarify "My NOC Cases" and "All NOC Cases"

    The Customer Portal allows you to filter for "My NOC Cases" and "All NOC Cases". These should be reworded to "My Open NOC Cases" and "All Open NOC Cases", otherwise a customer may try to use these filters to find closed NOC cases, only to be disappointed and confused

    1 vote

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    IN DEVELOPMENT  ·  1 comment  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Make the sign-out page more useful

    Currently, the sign-out page is a dead end. The privacy policy page is the only page linked from it. Please consider either redirecting the user to a more useful page a few seconds after the sign-out page appears or making the sign-out page more useful by adding links to pages that the user might want to visit next.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  4. new service request notifications

    I would like to get informed by e-mail when someone creates new service requests for my site.

    1 vote

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    0 comments  ·  Customer Portal Overall  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Show the Software License And Services Agreement as regular text in the download window

    Currently, when you go to download an install kit, the Software License And Services Agreement appears as a DOCX file embedded within the download window. Both the download window and the embedded DOCX file have their own separate scroll bar, making the file difficult to navigate. Please remove the embedded DOCX file and have its contents appear in the download window as regular text.

    1 vote

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    0 comments  ·  Product Downloads  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Better use of white space on PI Square

    The PI Square feed appears to be portrait formatted, leaving a lot of white space left and right hand side, especially when using a wide screen monitor. As a result we often see undesired line breaks killing our attempts to create nice looking posts.
    PI Square should recognize the amount of horizontal pixels available and make use of them. Attached screenshot illustrates the problem.

    0 votes

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    0 comments  ·  PI Square Online Community  ·  Flag idea as inappropriate…  ·  Admin →

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