As all the news feed items have the same icon, so it is hard to pick out the release notices.

My sites typically have multiple admins, who are responsible for adding / removing / updating user lists. It would be great if there was a way to queue or distribute admin actions for a site across all the admins for that site. Example, a new user calls technical support and a case is opened for an admin to add them as a user, it would be great if that was shared across the admins and not specific to one admin, as that admin may not be available.

that can also give us more characters in the feed

partners.osisoft.com currently scores a B on the SSL Server Test. The maximum score is A+.
https://www.ssllabs.com/ssltest/analyze.html?d=partners.osisoft.com

Please address the issues that the test points out, such as the incomplete certificate chain and the continued support of TLS 1.1 and weak cipher suites.

It would be helpful to provide users access to download PI Client software without also giving them access to download PI Server software.

The quotes provided for T&L related to onsite services are too generic. It is difficult to tell the difference among a set of quotes which leads to confusion when matching POs against them. It would also be helpful to have more information on the quote to justify the PO.

In migrated cases, what was originally \ and " now appear as \ and ", respectively. Please restore the escaped characters to how they originally appeared.

In migrated cases, the description appears as:
Note: This case has been opened by the following person - KennethBarber

There should be a space between the first name and the last name.

This change will improve the security of the website and will improve the Protocol Support score of the website on the SSL Server Test.
https://www.ssllabs.com/ssltest/analyze.html?d=customers.osisoft.com

I have to submit POs before I can download the quote shown in the window. Can this be more intuitive?

I administrate many sites. I need a way to quickly add a fellow admin that matches my own view and access.

Good Morning Ali, Thanks for u email. The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported browser in Saudi Aramco. Although we tried FireFox as well as Microsoft Edge. Both also are not supported for u web site. The critical issue is all our licenses downloads are stopped due to issues with your web site support only for Crome. We request any urgent remedy for the same please.
Thanks and appreciate

Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new Customer Portal, since customers have no choice but to exclude the product name and version in these cases.

If having a full list of PI Connectors would make the page too slow, then at least allow specific PI Connectors to be searched and selected.

In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.

There is no consistent way to know if new product releases have occurred. Sometimes there is a new release alert in the Feed, but many times there is no alert. When there is an alert often the downlinks are missing. This is currently the most pressing need for improvements in the customer portal.

As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn't show issues for a specific release version.

Previously, NOC alerts were handled by whoever was on a NOC shift. With the new customer portal, NOC alerts are assigned to an engineer and the engineer takes ownership of the NOC alert. Customer stated if he responds to an alert when the engineer is not on shift, the customer will not get a response until the engineer is back on shift. Customer would like to have the alert handled by whatever engineer is available / on shift right when he responds to an alert.

On laptops, the contents of the sign-in page do not fit on the screen, so the user must scroll to see all of it. Please redesign the page so that the content fits on the screen. Shrink or eliminate the picture of the bridge, or send it into the background (e.g. https://login.live.com/).